Carrier2 is a Dutch wholesale telecom provider offering voice termination, DIDs, IP transit and SMS to VoIP operators across Europe, and it runs its own data centers in Amsterdam.
We managed and maintained the Carrier2 website until 2024, keeping a technical B2B site accurate, secure and fast as services, partners and content changed.
With a wide range of services and a technical audience of carriers and VoIP providers, the website plays an important role in explaining what Carrier2 offers and connecting partners to the right team.
- Goal: a reliable, up-to-date website for an international B2B audience
- Built with: WordPress
- Scope: ongoing website management, updates and maintenance
The challenge
Carrier2 sells technical services to telecom operators, so its website has to explain complex offerings clearly and stay current. The team needed a partner to look after the site so they could focus on the network.
- Many service, partner and blog pages to keep accurate
- Regular core, theme and plugin updates
- Links to the client portal and reseller platform that must always work
Every change carried risk. A broken plugin update or an outdated service page could confuse partners or interrupt access to tools they use every day, so updates needed care and testing.
Our approach
We set up a simple care routine: scheduled updates tested before release, regular backups, monitoring and a clear process for content requests from the Carrier2 team.
- 1Audit and handover. We reviewed the existing Carrier2 website, its plugins, hosting and content so we knew exactly what we were looking after.
- 2Care routine. We set a schedule for updates, backups and checks, with every update tested before it went live.
- 3Content requests. The Carrier2 team sent changes as they came up, and we handled them quickly so the site always matched the current offer.
- 4Ongoing support. We monitored the site, fixed issues as they appeared and kept it running smoothly until 2024.
The solution
An ongoing website care plan that kept the WordPress site stable and current, with changes handled quickly whenever services or partners were updated.
- Core, theme and plugin updates
- Backups and security monitoring
- Content updates for services, partners and blog posts
- Checks on key links like the client portal and contact forms
With routine maintenance in place, the Carrier2 team no longer had to worry about the technical side of the website. They could request a change and know it would be handled carefully and quickly.
Key features
Safe, tested updates
WordPress core, theme and plugin updates were reviewed and tested before release to avoid surprises on the live site.
Accurate service content
Service, partner and blog pages were kept current as offerings and partnerships changed.
Reliable key paths
Contact forms, the client portal link and the reseller platform link were checked regularly so partners could always reach them.
Project highlights
Key takeaways
For a B2B telecom company, the website is often a partner's first impression. Steady, careful maintenance kept the Carrier2 site accurate and dependable for years, without pulling the internal team away from running the network.
