We collect the information you choose to send us and limited technical information needed to deliver and secure the website. We do not sell personal information, and this site does not currently use advertising or behavioral analytics cookies.
1. Scope and who we are
This Privacy Policy applies to the DigiDesk website, our inquiry forms and communications that link to this policy. In this policy, “DigiDesk,” “we,” “us” and “our” refer to the DigiDesk business responsible for this website. For privacy questions or requests, use our Contact Us page.
2. Information we collect
Information you provide
When you contact us, book a call or request a quote, you may provide information such as:
- Your name, work email address and phone number.
- Your company name, current website and service interests.
- Project goals, budget, timing, preferred meeting details and any message you submit.
- Any other information you choose to include in correspondence with us.
Information processed automatically
When your browser requests a page, hosting and security systems may process technical information such as your IP address, browser and device type, requested URL, referring page, date and time, and diagnostic or security events. This information is used to deliver the website, maintain availability, prevent abuse and investigate errors.
3. How we use information
We may use information to:
- Respond to questions, schedule conversations and prepare requested quotes.
- Evaluate project requirements and provide services you request.
- Operate, secure, troubleshoot and improve the website.
- Maintain business records and manage our client relationships.
- Comply with legal obligations and protect our rights, users and services.
- Send marketing communications only where permitted; you may opt out at any time.
4. Legal bases
Where privacy law requires a legal basis, we rely on one or more of the following: taking steps at your request before entering a contract; performing a contract; our legitimate interests in operating, securing and improving our business; your consent; and compliance with legal obligations. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.
5. Netlify hosting
This website is intended to be hosted on Netlify. Netlify may process network request information and other service data to deliver, secure and operate the hosting service. When Netlify processes website data on our behalf, it acts as a service provider or processor under its applicable terms. Netlify separately controls information it collects for its own account and services. You can review the Netlify Privacy Statement.
If we enable Netlify Forms or another form-processing service in the future, form submissions may be stored by that provider. We will update this policy when our processing arrangements materially change.
7. Data retention
We retain inquiry and client information only as long as reasonably necessary for the purposes described in this policy, including responding to requests, providing services, maintaining records, resolving disputes and meeting legal requirements. Retention periods vary according to the relationship, the information involved and applicable obligations. Hosting and infrastructure providers may maintain technical logs according to their own documented retention practices.
8. International data transfers
Our providers and team members may process information in countries other than the country where you live. When required, we use contractual or other recognized safeguards for international transfers. Netlify describes its international-transfer practices and safeguards in its privacy materials.
9. Security
We use reasonable administrative, technical and organizational measures intended to protect personal information. No online transmission or storage system is completely secure, so we cannot guarantee absolute security. Please avoid sending passwords, payment-card details, health information or other highly sensitive information through general website forms.
10. Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection or portability; withdraw consent; or appeal a decision about a request. You may also have the right to complain to your local privacy or data-protection authority. To make a request, use our Contact Us page. We may need to verify your identity before completing a request.
11. Children’s privacy
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children through this website. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.
12. Third-party links
The website may link to third-party websites and services. Their privacy practices are governed by their own policies, not this policy. Review those policies before providing information to a third party.
13. Changes to this policy
We may update this policy when our practices, services or legal obligations change. We will post the revised policy on this page and update the “Last updated” date. Material changes may be highlighted through an additional notice where appropriate.
14. Contact us
For questions, privacy requests or concerns about this policy, contact DigiDesk through our Contact Us page.